Auditory Verbal UK
Children, parents, and professionals in partnership


AVUK is a Registered Charity no. 1095133

Winner of 2010 GlaxoSmithKline IMPACT Award for ‘Excellence in Community Healthcare’

Winner of 2010 GlaxoSmithKline IMPACT Award for ‘Excellence in Community Healthcare’

Copyright © The Oxford Auditory-Verbal Programme 2000

About Us: Meet the Team!

Please select a link below or scroll down to find out more about each team member:

Team of professionals:

Board of Trustees:

AVUKs team of professionals


Director and Auditory Verbal Therapist: Jacqueline Stokes, B.Ed, Dip TEFL, M.Sc., Cert. AVT®
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Director and AV Therpist Jacqueline Stokes Jacqueline trained at McGill University under Dr Daniel Ling and has worked in US, Canada and UK. For over twenty years Jacqueline has been working on the development of spoken communication with particular focus on supporting families of infants with hearing impairment.

Jacqueline has extensive experience of working both for the NHS and in the independent sector. In 1999, following thirteen years at the Royal Berkshire Hospital, she set up the Oxford Auditory Verbal Programme. The demand for auditory verbal therapy and the extent of the unmet need inspired her to found The Auditory Verbal Centre in 2002 (registered charity no.1095133), which has since become AVUK.

Jacqueline is one of four certified auditory verbal therapists based in the UK. She trains and lectures in the UK and internationally. Jacqueline's current training focus is the development of a master's degree in Auditory Verbal Therapy.

Jacqueline is Editor of Hearing-Impaired Infants: Support in the First Eighteen Months (Whurr publishers, 1999).[about this book] Jacqueline is also a member of DELTA, BATOD, A.G. Bell Association and Auditory-Verbal International. She served on the NDCS National Advisory Group on Quality Standards in Early Intervention and on advisory boards for NDCS and RNID/DfES funded projects.

In June 2002 Jacqueline was honoured with the prestigious Susan Schmid-Giovannini Award for outstanding auditory verbal therapists.

Click here to e-mail Jacqueline Stokes.


Auditory Verbal Therapist: Donna Sperandio MEd LSLS Cert. AVT®
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AV Therapist Donna Sperandio

Donna comes to our centre from Christchurch in the South Island of New Zealand.

Donna began her career as an early childhood teacher, and then trained as a Teacher of the Deaf in 1997. She then worked as an itinerant teacher of the deaf, and an early intervention teacher of the deaf.

Donna completed her Masters in Education of the Hearing Impaired from the University of Melbourne in 2002, and in 2003, gained her certification as an Auditory Verbal Therapist. Donna then spent five years working in the Southern Cochlear Implant Programme where she worked with children using cochlear implants aged from birth to eighteen years.

Donna moved to Oxfordshire to join the AVUK team in January 2010.

Click here to e-mail Donna Sperandio


Auditory Verbal Therapist: Catherine White BSc (Hons) SLT Cert. AVT®
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AV Therapist Catherine White

Catherine qualified as a Speech and Language Therapist at Manchester University in 2001. She worked with the Manchester Paediatric and Adolescent Cochlear Implant Programmes for three years and joined Auditory VerbalUK in 2004. Catherine certified as an Auditory Verbal Therapist in 2005 and is particularly interested in working with young babies. 


Catherine is currently specialising in the assessment and treatment of oro-motor speech production difficulties using the PROMPT approach (Prompts for Restructuring Oral Muscular Phonetic Target) and has experience in the evaluation and management of feeding difficulties. She is passionate about improving services for families of children with hearing impairment and is on the advisory board for hearing impairment with the Royal College of Speech and Language Therapists.

Click here to e-mail Catherine White.


Auditory Verbal Therapist: Rosie Richardson BSc (Hons) SLT, Cert MRCSLT, PGDip Auditory Verbal Therapy, Cert. AVT®
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AV Therapist Rosie Richardson

Rosie qualified as a Speech and Language Therapist in London at University College London.  She moved to Oxfordshire in September 2007 to join the team at Auditory Verbal UK. She qualified as an LSLS Certified Auditory Verbal Therapist in 2009, after training at Auditory VerbalUK.

Rosie has undertaken training in the PROMPT (Prompts for Restructuring Oral Muscular Phonetic Target) technique for assessment and management of children with oro-motor speech production difficulties.  She lectures and delivers training in Auditory Verbal Therapy to parents and professionals across the UK.

Click here to e-mail Rosie Richardson


Speech and Language Therapist: Susie Burden BSc (Hons), Cert MRCSLT, PGCert Hearing and Development.
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SLT Susie Burden

Susie qualified as a Speech and Language Therapist in Leicester at De Montfort University. She lives in South Warwickshire and was delighted to join the team at AVUK in October 2008. Susie is currently training to become a Cert. AVT®.

Susie’s previously worked in various roles within Local Government (including; Education, Environment and Economy, Treasury, Revenue and Customer Services and Human Resources). Susie is keen to bring the knowledge and experience gained during her previous employment to her role at AVUK and is particularly interested in partnership working with external organisations.

Click here to e-mail Susie Bones


Family Liason Officer: Isobel Weller BA, MSc, CQSW, Registered Social Worker
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Isobel Weller

Isobel is a qualified social worker and before joining AVUK was manager of 2 children’s centres and a family support project in Swindon. She has worked in Taralye, Australia supporting families with hearing impaired children, and at Mary Hare School as a family liaison officer and module leader on the Oxford Brookes/Mary Hare post graduate teacher of the deaf diploma. This is second time around working with Jacqueline, and Isobel is delighted to be back as part of a growing team!

Click here to e-mail Isobel Weller


Administration Manager: Rachel French
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Rachel French

Rachel has almost 25 years experience working as an executive PA and administration manager and successfully completed an ILM management course in 2003.  She joined Auditory VerbalUK in January 2007 .  Rachel is responsible for all things administrative, from managing appointments, typing up reports and facilitating the running of our courses and events, to day-to-day facility management including health and safety, systems processes, and personnel administration. As well as being the smiling face that greets you when you arrive, Rachel does countless jobs behind the scenes to ensure that the charity runs smoothly. 

Click here to e-mail Rachel French


Research Co-ordinator: Sarah Hogan DPhil, CS (Audiology)
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Sarah Hogan

Sarah Hogan is an experienced paediatric audiologist with over 20 years' experience. She was the director of the Burwood Centre for 5 years and joined Auditory Verbal UK in March 2006. Sarah is now employed as our research co-ordinator and we are very pleased to welcome her to the team!

Click here to e-mail Sarah Hogan.


Development Officer: Hannah Burnham
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Development Officer: Hannah Burnham

Hannah graduated from the University of York in 2007 with a degree in History. She then completed a short course on working in the voluntary sector with NCVO and worked as an intern at Christian Aid's International headquarters in London before joining Auditory VerbalUK in April 2008. As Development Officer, Hannah is responsible for fundraising and helping with the general development of the charity.

Click here to e-mail Hannah Burnham.


Board of Trustees

Chair: Zia Arden
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Zia Arden Zia Arden is the mother of a young daughter who was born with a sensori-neural hearing loss and who has been on the AV programme since she was three and a half months old. Zia was born in Dar es Salaam, Tanzania, she moved to Kenya as a young child and her family still live in Kenya.

Zia is a barrister. She read law at UCL and has an LLM in international corporate and commercial transactions. She has been at Enterprise Chambers, Lincoln's Inn, London for all her working life. Zia specialises in Landlord and Tenant (commercial, residential and agricultural) and Property Litigation, although her practice has covered all area of Chancery work, including Trusts. She is a co-editor of the Landlord and Tenant Factbook.

Zia recently retired as a trustee of the Breast Cancer Campaign.


Steve Woolgar
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Steve WoolgarSteve Woolgar holds the Chair of Marketing at the Saïd Business School, University of Oxford. He was formerly Director of the Virtual Society? Programme and Director of CRICT (Centre for Research into Innovation, Culture and Technology) at Brunel University.

He has served on the EC (VALUE) Think Tank charged with devising strategy for "Interfaces between research and society"; on two UK government Foresight Panels (ITEC - Information Technology, Electronics and Communications; and Leisure and Learning); as an advisor to the Cabinet Office "Better Government " team; on several ESRC Programme Commissioning Panels; and as a member of the HEFCE RAE Panel (Sociology) for 1996 and 2001.

He has been an advisor to the Research Councils of Norway and Denmark. He currently serves on two Ministerial Advisory Groups: E-Commerce and Consumer Affairs, and is a member of the Council of the Consumers' Association.


Dominic Byrne
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Dominic ByrneDominic is the father of a young daughter who was born profoundly deaf. He has a background of senior management positions in the charity sector and now runs his own management and marketing consultancy, The Bigger Picture Consultancy. Prior to becoming an independent consultant he was a Board Director at Band & Brown Communications, a leading consumer PR agency, and headed in-house communications functions at Save the Children, Shelter and ActionAid.

His consultancy counts PricewaterhouseCoopers, the Arts Council of England, the Environment Agency, the IDeA (Improvement and Development Agency for local government) and the National Association of Citizens Advice Bureaux among its clients. He advised on the name change of the National Schizophrenia Fellowship to Rethink. Other clients include Nuffield Hospitals, Macmillan Cancer Relief and the Parkinson's Disease Society.

As well as having senior management experience inside the charity sector with organisations such as Shelter and Save the Children, he has been a trustee of the One World Broadcasting Trust and a volunteer adviser on the marketing committee of Care International UK.


Elizabeth Mills OBE
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Elisabeth MillsElizabeth Mills runs public affairs consultancy, Éminence Grise, which provides strategic development, research and fundraising support for organisations committed to improving the health and quality of life of older people.  Clients include Friends of the Elderly, Help the Aged, BUPA Care Services, Health Systems Consultants Ltd, the National Osteoporosis Society and Policy Research into Ageing and Ethnicity. She is also chairman of the advisory committee of SPARC (Strategic Promotion of Ageing Research Capacity) and is director of Homeshare International, promoting the exchange of accommodation for companionship around the world.

She was Director, Research into Ageing (the UK national medical research charity) from 1990 until 2001 when she led the charity into full merger with Help the Aged. In 2000, she was awarded the British Society for Research on Ageing "Lord Cohen of Birkenhead Medal for Services to Gerontology" and in 2002 she was awarded the OBE in the Queen's Jubilee Honours for "services to ageing research".

Her extensive voluntary activities include serving as a School Governor to Henry Box School at Witney, on the Steering Committee of the Continuing Care Conference, and on the boards of trustees of Homeshare International, Barchester Health Care Foundation and Bulldog Rescue and Re-Homing Trust.

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Elizabeth Llewellyn-Smith CB
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Elisabeth Llewellyn Smith

Elizabeth Llewellyn-Smith worked from 1956 to 1990 in the Department of Trade and Industry and related departments, including stints in the Cabinet Office and as Deputy Director General in the Office of Fair Trading. From 1990 to 2001 she was principal of St Hilda's College, Oxford University. She's a member of the governing body of Rugby School and a Council Member of the Consumers' Association.


Rod Walker DL
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Rod Walker

Rod Walker was educated at Huddersfield, New College followed by University College, Oxford. Rod was Headteacher at The Henry Box School in Witney. He has been a teacher in Oxfordshire secondary schools for over thirty-five years. He was a founder member and is a Trustee of the Oxfordshire Independent State Schools Partnership (OISSP), which was set up in 1997. He was appointed as a Deputy Lieutenant of Oxfordshire in March 2007.


Pam Olliver
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Pam OlliverPam Olliver is the mother of two young daughters with profound hearing impairment, who have both attended AVUK.

She is currently Senior Lecturer in Counselling and Psychotherapy at the University of Brighton , where she is the Course Leader for an MA programme in Psychotherapeutic Counselling. Prior to this appointment she held lectureships at Middlesex University and City University . Her teaching and research interests include early child development and incorporating systemic family models into therapeutic work with individuals. Pam is also a trained Psychoanalytic Psychotherapist and works part-time at a mental health clinic in Brighton.

Additionally, Pam has experience of the charity sector, having spent 9 years as Chief Executive of the UK Council for Psychotherapy (UKCP), a registered charitable company which acts as a regulatory and campaigning body for the profession.