Angela’s daughter Lily was diagnosed with mild to moderate hearing loss when she was two-and-half years old. Despite being given hearing aids, Angela was told a genetic condition meant Lily’s hearing would deteriorate. Angela heard about AVUK through another parent at school and Lily started her programme in 2015. Lily was fitted with cochlear implants in 2017, aged five, and continued with AV therapy. Just a year later her “beautiful” speech is improving every day. Angela is an ambassador for Auditory Verbal UK and has set up her own organisation Hear Now and Always to support other families with deaf children. Angela is also studying for a level 3 qualification in British Sign Language. Lily and Angela are based in north London.